Future Unicorn🦄 #197: SuperOps

The Quild Future Unicorn highlights one future of work early-stage startup with statistically significant signals of becoming a unicorn.

SuperOps is a professional service automation and remote monitoring and management platform that provide helpdesk, monitoring, IT documentation and project management solutions on a single unified interface. The platform leverages artificial intelligence to help teams prioritise tickets raised and manage workflows.

Founders: Arvind, Jayakumar

Signals:

1. Repeat founder

   1. Arvind founded marketing automation startup Zarget, which was acquired by Freshworks

2. Top company alumni

   1. Arvind led marketing at Freshworks (2+ yrs) and Zoho (8+ yrs)

   2. Jayakumar led engineering at Optus (3+ yrs) and Freshworks (1+ yrs)

3. Fast team growth

   1. Grew 1.7x YoY to 80 employees

   2. And hiring more

4. Top investor

   1. Addition led series A

5. Accelerated financing

   1. Founded in 2020, seed round in 2021, series A in 2022

Favorite restaurant at the moment: Birdbox, a fried chicken shop 🐔. It was a pandemic project that became popular that the owners started a standalone restaurant.