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Quild #66: Assembled

Tools for modern support teams

02 Apr

This is the Quild daily, highlighting one early-stage startup that has statistically significant signals of becoming a unicorn.

Assembled aims to transform and elevate customer support. Their workforce management platform helps teams solve forecasting, scheduling, and analytics in order to provide great experiences for their customers.

Founders: Brian (CEO), John, Ryan

Signals:

  1. Repeat founder

    1. John founded Zinc, an e-commerce consultancy

  2. Top company alumni

    1. Brian worked at RBC and Stripe for 8 years

    2. John worked as an engineer at Stripe for 1 year

    3. Ryan worked as an engineer at Stripe for 4 years

  3. Top university alumni

    1. Brian graduated from Stanford (BS)

    2. John graduated from MIT (BS)

    3. Ryan graduated from University of Chicago (BS, MS)

  4. Accelerated financing

    1. Announced series seed in 2020, series A in 2021

  5. Fast team growth

    1. Grew 3x YoY to 60+ employees

    2. And hiring a lot more

  6. Midas list investors

    1. Emergence led series A

    2. Felicis Ventures participated in series A

Till tomorrow, Kenn